Having tough conversations in the workplace – about performance, resource allocation, timelines, or even interpersonal friction – are inevitable. When not handled correctly, the costs can be heavy .
Turn difficult conversations into opportunities for shared learning
Our Difficult Conversations courses are based on the approach outlined in our best-selling book Difficult Conversations: How to Discuss What Matters Most.
Although the topics themselves may be inherently challenging, when we address them skillfully they can be powerful opportunities to strengthen working relationships and achieve more optimal business results